RamaDBK FAQ (Frequently Asked Questions) | RamaDBK.com |
FAQ |
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How many vehicles does RamaDBK Ltd have in stock ?We maintain a stock over 800 vehicles in Japan. We have access to over 50,000 vehicles per week. |
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How long has RamaDBK Ltd been in business ?RamaDBK Ltd has been operating and expanding since 1988 and is now one of the largest vehicle exporters in Japan. |
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What countries can RamaDBK Ltd export to ?We can export vehicles to any country. |
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What kind of vehicles can RamaDBK Ltd offer ?We can supply Japanese sports cars, sedans, trucks and buses, 4x4s and SUVs, people movers, heavy vehicles and commercial vehicles. In addition special vehicles can be purchased on your behalf if requested. |
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How do I know ... Is it the same vehicle which I have ordered been shipped ?We advertise all the vehicles with their chassis numbers and their photos. The chassis number is an unique number engraved on the chassis by its manufacturer. This chassis number will be on your Bill of Lading. A Bill of Lading is a document that establishes the terms of a contract between a shipper and a transportation company. It serves as a document of title, a contract of carriage and a receipt for goods. |
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Who is shipping my vehicle from Japan ?We do have a separate division for shipping (Freight Forwarding). With years of experience in the exporting business, RamaDBK Ltd has become very knowledgeable in shipping and customs in other overseas countries. We have been working with the best ocean freight liners in the world. We will ship your vehicle by either "Roll On / Roll Off" or in side a Container. |
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What kind of quality control measures does RamaDBK Ltd employ ?All vehicles are fully cleaned, inspected and repaired before export, depending on customer requests. |
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What kind of customer service does RamaDBK Ltd offer ?We have Japanese and English speaking staff that can assist you in importing vehicles to your country. We also help you with after sales services and supplying parts for your vehicles. |
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Some vehicle code numbers start with alphabetical numbers and others are numerical numbers only, Is there a reason for this?Yes, Code numbers that contain all numerical numbers are the vehicles that we have in stock, depending on the current status of the vehicle it will be marked as “available” “pending” “sold”.The code numbers starting with alphabetical numbers and followed by a numerical number are the vehicles that we have bought on special orders for large vehicle dealers. These vehicles sometimes can be bought by you if the original buyer agrees. If not we can try to find you a similar vehicle from the auctions all around Japan. (Advertising already confirmed vehicles in our website is not to miss guide our customers. The intention of RamaDBK is to inform customers that we can supply similar vehicles to you. To distinguish the vehicles currently available for sale we use numerical code numbers and the once bought for large dealers and other organizations we use alphabetical code number followed by a numerical number) |
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How can we assure, RamaDBK Ltd will send us our vehicle ?We have been in exporting motor vehicle business for last 20 years (1988-2008). We are proud to say, we never had a complaint stating that we have not shipped the purchased unit or units. We have satisfied customers in most of the countries for your references. Please do not hesitate to contact us if you need any references from your country. |
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I can not understand some of these shipping terms !!Please read the section Glossary of Shipping Terms |
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Is there any independent organizations we may contact for references ?1. Japan Used Motor Vehicle Export Association(JUMVEA)2. Our Main Banker "THE TOKYO MITSUBISHI BANK" 3. Our sub Banker "YOKOHAMA SHINKIN BANK" 4. Our sub Banker "RESONA BANK LTD" 5. Our sub Banker "THE TOKYO MITSUBISHI BANK" 6. Yokohama Chamber of Commerce 7. Yokohama Customs Department 8. SL Business Council of Japan (SLBCJ) 9. USS Auction Group 10. ARAI Auction Group |
